Support

We actually respond to your messages.

Yes, really. Email, chat, smoke signal - we’ll respond. Unlike some platforms that make you feel like you’re sending messages into the void, we make sure your questions get answered and your problems get solved.​ With US support based teams to assist you every step of the way, we’ve got you.

Existing Customers

Chat Support
For our quickest level of support, login to access chat.
Email Support
Less time-critical support needs, email us.
Knowledge Base
Check our knowledge base for self-support.

General Sales Inquiries

Updates

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Welcoming BlocHaven to the Clava Community!
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Impressions from the CWA Summit 2026
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Welcome to the Clava Community – HexRock Climbing!
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Welcome to the Clava Community – High Plains Climbing Gym!
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Welcome to the US Clava
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Reflections from the ABC Conference 2025
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The Climbing Industry Is Evolving. Are We Ready for What Comes Next?
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A New Way to Climb: Exploring the Autonomous Model
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Clava CEO Jon Partridge Featured on Euro Climbing News Podcast